Are you interested in technical challenges in a major technology space that will reshape how business is conducted in the future? Come join the company and its bold vision in the Online Advertising space! The Ad Platform China (APC) team, based in Beijing, is focused on building services and platforms to increase user targeting, data analysis, reporting and ultimately enable the company to realize billions in revenue in the highly growing and competitive ad market. We are looking for highly motivated SDET to help ship our next wave of web services and platforms to compete with Google and Yahoo!.

Responsibilities include:

1. Complete ownership of test schedule and resource planning, developing and reviewing feature test plan and test cases; and driving overall quality of your feature area(s).
2. Designing and automating tests to ensure complete test coverage; analyzing bugs and issues; generating reports for test results and quality assessment;
3. Collaboration with development, program management and other team members, as well as being a driver from test side.
4. Participation in project planning, design, code reviews and day to day contributions to the product.

Qualifications:

1. Demonstrated track record of shipping multiple software releases.
2. Demonstrated domain knowledge in software testing methodologies and quality assurance processes.
3. Strong written and oral communication skills in English (both in office and when working with team members in the United States).
4. Possess strong design and coding skills in C/C++/C#, and experienced in debugging applications. Ability to ramp up on new technologies, as well as design and develop testing tools.
5. Passionate about understanding how things work and making software quality better for the customer, and a keen ability to identify, zero-in, and flush out problems and defects in complex software systems is highly preferred.
6. Flexibility in working on fast changing project environment that may have changing requirements over time.
7. At least 4 years of development and testing experience.
8. Knowledge and experience in test automation and test design are required.
9. Knowledge and experience in online services and/or advertising is a plus but not required.

The company is an equal opportunity employer and supports workforce diversity.

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Position : Senior Manager, Technical Support, Dalian, China

Department :   Technical  Support, Services
Reports to :  Director, Japan Consumer Support
Base Location :  Dalian
Leadership: lead 25 employees for both Japan & Korea team, non-sales team

Duties
Responsible for overseeing L1 engineers who diagnose, troubleshoot, and repair customers’ PC problems reported via email, chat or voice channel. Major responsibilities include, but are not limited to, the following:

• Manage the team to resolve customers reported technical and non-technical problems in productive and quality manner, and obtain maximum customer satisfaction.
• Provide training and coaching to technical support engineers to assure quality support to customers.
• Actively manage the team morale to sustain high service quality.
• Review documentation for technical publications and ensure the technical policy is accurately followed.
• Proactively manage the team performance and drive the team to deliver performance metrics to attain the goal.
• Manage assigned key metrics for the department. Coordinate cross team efforts to do an end to end deep dive analysis, develop the action plan based on the root cause identified and drive the execution to improve the performance of the whole department.
• Provide leadership to review, architect, develop and deploy stable processes to guide the whole department to attain the goals.

Required Education and Experiences
• Possess excellent communication skills and the ability to work with diverse range of people with varying levels of technical understanding and ability in international environment.
• Must be able to perform with high competence under stressful conditions.
• Able to motivate others in sensitive situations.
• Must have strong analytical skill. Six Sigma or similar process improvement experience is preferred.
• Strong leadership with a sound technical background and experience. Minimum 6 year of team management experience.
• Prefer at least 6 years directly related experience in Technical Support and/or Call Center operations.
• Excellent written and spoken Japanese is a must, must be fluent in English.

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Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments?

Want to connect the solutions you envision to the business and measure impact to the bottom line of the company?

Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world?

Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

The company services help customers realize their full potential through accelerated adoption and productive use of company’s technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within the company and driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions.

Duties include:

Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:

§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 – 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner § business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
§ Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

The company is an equal opportunity employer and supports workforce diversity

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Sales Director, Head of Retail Sales (China HSB)

Reporting to: Consumer GM for Greater China

Location is flexible – Beijing/Shanghai/Xiamen

Summary

As Sales Director in the HSB sales organization (Home, Small Business), candidate will be responsible for business planning and sales at kiosks, retail partner stores and retail franchise stores across China and VAR/SI programs.

Principle Accountabilities

• Identifies and pursues strategic business opportunities through partnerships and/or strategic alliances.

• Develop business plan and identify partners to drive overall China expansion plan

• Lead negotiations with potential partners and involve appropriate internal stakeholders in process

• Attains target sales goals and performance through effective management of the sales force.

• Responsible for directing sales efforts for kiosks, retail partner stores or retail franchise stores across China

• Develop sales strategies to achieve sales goals

• Visits field locations to assess individual kiosks, stores and markets.

• Provides coaching and development of sales managers.

• Works with partners and franchisees to review & drive performance

• Drives his managers to effectively resolve customer concerns regarding the sale/delivery of products with customers and internal departments.

• Required to work effectively across different functions to drive performance

• Responsible for China, strategic, coordination of “go-to-market” strategies that help drive exponential sales growth into the sub-tier market place.

Knowledge & Skills

• Strong verbal and written communication skills with strong presentation skills

• Able to set priorities and keep team focused on the important tasks.

• Strategic thinker.

• Able to build sales forecasts.

• Must have proven success in driving for results and building effective teams.

• Drive training and development plans for organization.

• Motivate and drive performance.

• Build strong relationships within and external.

• Ability to build solid virtual teams

• very strong negotiation skills & financial acumen

• Executive level presence.

Experience

• At least 10 years of sales experience with at least 7 years in a management role

• Excellent understanding of China IT market

• Roles in multiple segments or other businesses a preference.

• Field sales or specialty sales (system integrator, alliance) experience a plus.

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Are you a data-driven business professional with a proven sales and biz dev track record looking for a highly visible challenge? Are you passionate about technology and the role it plays in transforming peoples’ lives? Do you have the left brain ability to deeply assess the impact of our current and pending products, services, and cloud strategy and the right brain creative ability to drive innovative value for the company and our partner, ultimately influencing the entire China PC market? Do you have a proven record of driving deep partner relationships, allowing you to uncover new opportunities and building a stronger bridge between the partner and the company?

The Lenovo OEM account team is seeking a GM to lead our GCR team and provide substantial exec presence on the ground in Beijing.

Overall Scope / Impact / Responsibilities
Lenovo is currently the number four PC manufacturer worldwide; they are growing rapidly, recently posting 47% YoY PC growth for CY10Q2 per IDC. Best known in the western world as the manufacturer and marketer of ThinkPad notebook PCs and ThinkCentre desktop PCs, Lenovo is legendary in China, where they are the undisputed #1 PC brand.

Our “job one” as the Lenovo Account Team is to grow compay’s business with Lenovo faster than their PC hardware growth. We’re doing exactly that in virtually all markets WW – except China. By 2012, China will be the largest PC market in the world, so our imperative is clear. In addition, Lenovo’s WW decisions related to Consumer PCs, Linux phones and devices, and cloud strategy are increasingly being made by Beijing-based executives; we need strong exec presence on the ground in Beijing to maintain and deepen our relationship with Lenovo.

The GCR Account GM will lead an extremely talented Beijing-based team consisting of an account manager, account marketing manager, and contingency staff. Additional account v-team members include Support Engineers based in Beijing and Redmond. This position reports to the WW GM, Lenovo account team, based in Redmond.

Responsibilities and KPIs for the role include
Driving meaningful, appropriate design wins, both GCR-specific and consumer WW (example: consumer product wins on x86 and ARM platforms)
Growing genuine Windows and genuine company’s software faster than HW growth (BOS attach)
Growing the percentage of business PCs in China running Windows Professional (Pro attach)
Increasing CPE (partner satisfaction)
Talent development and mentoring of your team
Development of strong internal relationships are also required, including local sector and product audience peers (such as AntiPiracy, Public Sector, Enterprise Partner Group, Small and Midmarket Solutions and Partners Group, and Windows, IW, and Server BG leads).

Qualifications
Four-year college degree required (Business or Science / Engineering disciplines); MBA preferred.
Minimum 15 years direct or inside sales experience in IT, telco, or consumer electronics industries with proven ability to call high within partners
Minimum 5 years people management experience
Minimum 3 years working in China in a partner or segment sales role or biz dev environment
PC industry knowledge including hardware standards, operating systems, and key distribution channels is required
Ability to define how the company being “all in” with regard to the cloud relates to Lenovo and company’s partnership opportunities
Excellent oral and written English skills required; fluency in Mandarin is a distinct plus
Other attributes of the ideal candidate include
Superlative, persuasive presentation and negotiation skills
Strong planning and organization skills, with the ability to manage multiple, complex projects simultaneously
Data-driven, independent thinker that can operate within a broad framework yet maintain excellent communication with multiple stakeholders
Sense of humor in the face of adversity and a burning desire to change the world through cooperative rather than solo efforts

The company is an equal opportunity employer and supports workforce diversity.

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Responsibility/Activity
1) Grow the business:
Core sales and marketing focus driving attainment of specific revenue goals;
Direct activities of TelePAMs to monitor the overall territory pipeline and SMB Breadth revenue forecast
Enhance and evolve local territory strategies and tactics to deliver desired revenue results – maximizing the reach/frequency and yield mix within the local territory
Drive community based coaching for partners to help them build sales skills and achieve desired buisness results.
2) Develop Annual Territory Plans:
Develop and execute local channel and territory development plan in partnership with Disti PAMs , CDM and SMB breadth lead and drive local channel activities to achieve desired revenue goals for Commercial OPEN – less UMM, Public Sector, SPLA and/or ISV Royalty Revenues
Leverage GeoOptics and Breadth Analytics to gain insight into local channe. Develop and successfully execute territory–specific strategies to achieve desired revenue results via a mix of Reseller Reach, Frequency and Yield.
Participate in Territory/Area capacity planning team – working with the Area General Manager (AGM), Channel Development Manager and Tele PAM manager to determine area capacity and coverage model. Ensure the Territory Plan addresses local gaps.
3) Build and execute marketing plans:
To support sales strategies, including tightly managing a territory marketing funds budget.
Build territory sales and licensing capabilities within the breadth channel via targeted readiness and drive to partner offer uptake and measure impact via WWLP promotion data and MSSales data for OPEN reach, frequency , yield and annuity penetration and renewal rates
Land competitive offers through Disti and drive local breadth channel recruiting as measured by # of net new breadth partners selling OPEN in, SMB Breadth, PS and SPLA.
4) Business Relationships:
Develop and maintain strong business relationships at local level with key influencers and leverage points within the channel including local management of Distis, SPLARs, IAMCP, SBSC Partner Area Leads and foster relationships to with local partner executives.
5) Partner Satisfaction.
Attainment of NMP and Tele Managed CPE goals established in territory plan.
Help drive partner satisfaction by ensuring majority of time is spent with local partners.
Lead local community model and outreach through 1:many engagement and community vehicles ( BLOGs, events, Distis, Influencers, local PR)
Ensure partner awareness of the Response Management System.
Use Partner Experience Center (PEC, internal tool, part of RM) to resolve complex partner questions.

Qualifications:
3 – 5 years of related experience
Bachelor’s Degree (B.S./B.A.)

The company is an equal opportunity employer and supports workforce diversity.

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Join the Business Planning & Operations (BPO) group and be part of a world class team responsible for mission critical marketing and business processes, systems, tools and data to drive increased efficiency and effectiveness. The BPO group is the business center of excellence for cross-subsidiary business planning, market intelligence, systems/tools resources and assets across Segments and Business Groups (BG’s) to drive clear business & marketing insights that result into cohesive strategic and growth oriented business initiatives.

As a Market Intelligence Manager, you will enable decision-makers within the subsidiary to make informed decisions, scope and size market-making opportunities, and identify threats by generating, analyzing and delivering market insights and trends, conducting market research, and making strategic recommendations. The role is a key contributor to subsidiary planning and prioritization, growth modeling and opportunity sizing, and longer term strategic planning.

Key Responsibilities:
o Managing MI rhythm and delivering external market insights that impact decisions – with a focus on trends, implications, and recommendations, as well as opportunities and threats to the subsidiary with respect to:
o Market conditions (macro economic and political influences)
o IT Market Trends (HW, SW and Services markets)
o The company’s addressable markets, ecosystem and audience sizing
o Supporting Mid Year Review, Budget Planning and overall Rhythm of the Business process. You will be responsible for defining the scope of GCR MI databooks and working with external vendors to deliver the data. You will provide State of the Market analysis decks for MYR and Planning, and also support BGs and segments to obtain ad hoc market data/analysis needed through desk research, primary research, etc. You will also contribute to the SoB, Server and Compete slides in MYR deck
o Delivering high-level corporate insights on key competitors. Good intelligence required for the company’s key competitors to enable LT, BG and segment to build targeted plans to win over competitors. Validate and provide qualitative market context to support the share discussion managed by the company’s corporate.
o Driving GCR and PRC MI planning and operational excellence. Delivering and executing on an annual Market Intelligence Plan that is fully aligned with subsidiary priorities and goals, and close key knowledge gaps identified in planning. Manage GCR and PRC MI budget and vendor engagements with budget efficacy. Maintain and promote an online repository of market intelligence, leveraging regional/area and corporate resources, systems and tools, wherever possible
o Local and global research management and support. Lead all major market primary and secondary research projects and investments within China and/or GCR, including regional and/or global trackers and syndicated research. Liaise with corporate and regional counterparts to share best practices and leverage all resources.
o Providing Market Intelligence discipline expertise, including the development of a research brief and commissioning process for ad hoc projects, ensuring these are conducted in compliance with privacy and IP policies as well as market research norms and standards.

Competencies

o Business & Strategy Leadership
o Confidence
o -CrossBoundary Collaboration
o Impact and Influence
o Interpersonal Awareness
o Setting Goals and Expectations
o Optimizing Resources and Budget

Qualifications

The ideal candidate should have proven solid market research experiences in at least one multinational company and demonstrated successful track record in driving business management and maket intelligence and insights and be able to collaborate with various departments to achieve mutual success. Specific qualifications include:
o A minimum of 7 years research experiences in at least one multinational company that includes market research, project management and analytical job. Candidates with both agency and client side experiences preferred.
o Strong analytical and interpretation skills and demonstrated capabilities in strategic and logical thinking and a track record of positive contribution to business decisions will be preferred.
o Technology industry, public policy and international experience highly desirable.
o Excellent teamwork and communications and presentation skills. Should be able to work in high pressure environment.
o Education: Bachelor’s degree required. MBA preferred
o Language: excellent oral and written Chinese and English.
The company is an equal opportunity employer and supports workforce diversity.

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GCR Windows BG Enterprise Segment Product Marketing Manager
In the years ahead, the company has a unique opportunity to grow one of its largest and most profitable businesses, the Windows Client business, for one of the most strategic growth markets in the world, China. A priority growth opportunity will be in the commercial and public sector segments where organizations will be driving large-scale migrations and upgrades to the latest available Windows Operating System (OS). Over the coming years, China will face the largest OS migration ever, and this presents great opportunity for the company to help customers accelerate these deployments and for company’s partners to deliver value added deployment services.

The Product Marketing Manager for Enterprise Segment will be responsible for defining and executing an integrated sales and marketing plan to drive awareness and demand among top enterprise and public sector customers, evaluation of the product, sales programs to drive purchase and dedicated programs to drive deployment and ensure customer satisfaction.

In this position, you will work closely with an internal virtual team across China and corporate HQ as well as local customers and partners. The key audiences with which you will be connecting include:
Work with China enterprise sales teams to develop and execute a tightly integrated sales and marketing plan to drive demand, evaluation, purchase and deployment
Work with an extended group of marketing managers to develop and execute commercial awareness plans across several marketing vehicles
Liaise with corporate product marketing organization to leverage content, strategy, programs and other resource support to build the enterprise segment plans for Windows in China
Work with outside partners and vendors to execute plans
Engagement directly with company’s partner and customers to advance deals, present in one-to-many events and offer continuous customer feedback loops to the company

Key Responsibilities
This job includes leading an integrated sales and marketing plan to drive awareness, evaluation, purchase and deployment of Windows in the enterprise and public sector segments. Specific responsibilities include:
Define Windows customer value proposition for enterprise and public sector segments- Work with corporate product marketing to leverage global customer value proposition and customize for local market environment with local research and customer feedback.
Business Planning and Leadership – Develop annual business plan and regular forecasts to meet fiscal year revenue, customer deployment and customer satisfaction targets for Windows in the enterprise and public sector segments.. Represent the enterprise and public sector segment business performance in Windows BG monthly and quarterly business reviews with financial reporting and measuring progress and health of overall business.
Integrated segment sales and marketing plan – With a virtual team that includes key counterparts in the enterprise and public sector sales organizations, develop and execute an integrated sales and marketing plan to drive the following:
o Strong Demand and Awareness for accelerated adoption of the latest version of Windows and also key scenarios enabled by the company’s Optimized Desktop. This will include a marketing plan to reach customers 1-1, 1-few and 1-many to communicate the value proposition, perception of momentum, and case examples. This will also involve producing key customer case studies to fuel marketing activities.
o Drive evaluation and remove barriers for adoption – Customers face several barriers to adoption of a new Operating System. To address this, you will define and execute specific programs and sales motions within the sales teams to engage customers in pilots and proof of concepts that ready them for adoption of the new OS.
o Sales programs to drive purchase – Work with sales teams and peer product marketing managers to introduce key offers and programs that establish clear selling motions to drive sales results expected from budget and quota plans.
o Programs to drive deployment, adoption and satisfaction – Drive programs and customer account-level planning to meet customer deployment and satisfaction targets.
Great product and Solution evangelism – As a product marketing manager, you will be expected to engage in continuous education Windows products and solution scenarios with customers, partners, press and internal audiences. This will include one-to-many activities as well as supporting one-to-one strategic customer and partner engagements.
Field Sales Readiness – Execute training and readiness programs to empower the company and partner sales forces to successfully sell Windows and deliver value to customers. This will include developing and delivering necessary training to sales teams and also customer-ready materials used by sales.
Orchestration and Leadership – For all plans and initiatives, it will be critical to demonstrate strong orchestration and cross-group leadership with extended marketing and sales team across the subsidiary organization. This will involve leading virtual teams for initiatives, product launches and customer/partner programs. Also, work with extended teams and peer subsidiaries to share best practices and contribute to planning and execution of cross-region activities.

Experience and Skill Requirements
This position will require a candidate with a good balance of experience and knowledge in driving planning and execution of sales and marketing programs, leading collaboration across an organization, and engaging with customers and partners. Specifically, this should include:
Must have proven experience with planning and executing marketing programs, specifically targeting commercial and government customers and partner, and also with one-to-many marketing activities
Demonstrated ability to drive results by leading and working with extended teams
Structured approach to business planning and execution with strong project management skills
Ability to present technology and solutions effectively to excite customers or partners – in one-to-one, or small to large audiences.
Excellent communications and presentation skill

5+ years of related experience in sales and marketing with at least 4 years in a high tech software environment

Bachelor degree required
Language Skills: Require English and preferably Mandarin
Job Location: Beijing, China
Travel Required: Partial travel within Greater China

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment.

The company is an equal opportunity employer and supports workforce diversity

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Description
Drive inside sales representatives to meet daily sales matrix and sales revenue/ margin commitment.
Monitor, provide feedback and coaching to the Inside Sales Representatives through call observations
Build the tools, processes and infrastructure required to support the growing needs of the business
Build a strong team by coaching and developing internal high potential

Qualifications
Requirements
University level degree or higher in any discipline
Minimum 3 years of sales experiences in ICT industry
Have direct selling experience to an end-user customer base, with demonstrated account management experience as part of previous experience.
Fluency (written and spoken) in English.
Strong business and financial acumen
Excellent interpersonal skills and a team player employees and by hiring externally

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OEM Business Development Manager.
Description:
The OEM Business Development Manager will be responsible for delivering the business goals in the respective region. Manage existing OEM account base and develop new opportunities & accounts.  Build relationships with key account executives, understand customer business problems, and help solve problems through the company’s OEM-based solutions, products and services. Engage technical decision makers, product teams, policy makers, and business leaders of existing and potential customers to understand customer business & strategy. Required to work effectively with both internal and external (OEM) engineering teams with the goal of negotiating and locking in custom engineering contract developments with OEM partners. Able to work independently in a fast paced and cross functional environment.

The OEM Business Development Manager is to:
1.     lead the country strategy and engagement with OEM customers
2.     deliver the sales targets for respective country and region
3.     identify the multiple sales opportunities within the assigned accounts and set account goals
4.     influence all levels of critical departments in accounts through direct activity and coordinating linked team resources to achieve
5.     understand customer’s objectives, business model, requirements, organization chart, key decision makers, cost structure and the purchase plan
6.     build productive customer relationships at different management levels and identify and develop opportunities for new business in current and future accounts
7.      develop winning strategies in response to industry trends and directions. Anticipates trends and sees business risks and opportunities.
Qualifications:
1.     Minimum Degree with 10+ years of combined manufacturing/OEM  Industry experience
2.     Extensive knowledge of OEM industry, its business model, its dynamic trend and direction, and technologies
3.     Experience in appliances, embedded solutions or manufacturing preferred
4.     Proven track record in establishing credibility with key decision makers through demonstrating strong interpersonal communication skills, and in depth knowledge of customer business needs, and solving their business problem
5.     Excellent written and verbal communications
6.     Established interpersonal skills, strong strategy development, program management and relationship management skills and be capable of influencing across multiple groups and/or organizations.

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